What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    You must have permission to add apps to at least one Facebook Page to perform the requested action.

    Asked by Slitrat on February 11, 2016 at 08:05 PM
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    JotForm Support

    Answered by Charlie on February 12, 2016 at 03:44 AM

    I'm not quite sure if I understand your concern correctly. But based from what you shared, it seems like the JotForm App in your Facebook account is not permitted to access your account.

    You can follow the guides below on how to embed the form in Facebook:

    Using JotForm Tab: http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages 

    Using Custom iFrame App: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App- 


    Let us know if that works.