Does a purchase order count against your limited number of accepted payments?

  • KeyshaunSmith
    Asked on February 12, 2016 at 11:31 AM
  • victor
    Replied on February 12, 2016 at 4:02 PM

    Any forms that require some type of payment counts as a payment form. If your purchase order form requires a payment, this will count a a payment form.

  • KeyshaunSmith
    Replied on February 12, 2016 at 4:22 PM

    Victor, please excuse my ignorance. Will this count even if I am not using the form to receive monetary payment, but simply using it to show the total monetary amount due and the client will mail in a check?

  • Boris
    Replied on February 13, 2016 at 6:19 AM

    If you are using the Purchase Order payment tool, then the submission will not count to your payment limits - because the payment has never occurred through our forms. Submissions on forms with Purchase Order payment tool will count as regular submissions.

    Does a purchase order count against your limited number of accepted payments? Image 1 Screenshot 20

    If you are using any other payment tool, submissions will count as a payment submissions.

    Please let us know if you need any further clarifications, we are here to help.

  • Kevin Support Team Lead
    Replied on February 14, 2016 at 12:48 AM

    @Randy,

    Thank you for letting us know that.

    We will take into account your suggestion, and we will be working on a detailed guide about Purchase Order tool, your opinion is much appreciated.