What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my upload space were not reset for new month

    Asked by ruaanh on February 15, 2016 at 05:03 AM

    my upload space ware not reset for new month?

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    JotForm Support

    Answered by Welvin on February 15, 2016 at 06:46 AM

    I'm sorry, but the File Storage is a fixed limit and won't reset every month. You have to delete your submissions with file uploads in it to free up some space on your account. Please make sure to keep a backup of your submissions before deleting them. You can download it as excel or CSV.