What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I link your form to my email address to have orders sent to me?

    Asked by richardmatusz on February 15, 2016 at 03:29 PM

    I have a godaddy account, your form was uploaded into that web but I have not received any emails with orders.  how do I make sure my customer's are entering the service they need and that I am getting the form/service request sent to me?

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    JotForm Support

    Answered by Kevin_G on February 15, 2016 at 04:58 PM

    The issue could be related to bouncing. However, I have checked the email address that you are using in your form and it's not in our bounce list.

    I would suggest you to follow this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    Also, please check your Spam and Junk folders, the emails should be there.