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    Paypal payment shows "DPRP is disabled for merchant"

    Asked by Project1000 on February 15, 2016 at 07:20 PM

    In using the payment system with Paypal, I was getting the error 'dprp is disabled for merchant' when customers wanted to pay with their credit card. I called paypal and they said it is because you all are using paypal pro v2.0 and my account is configured for v3.0. Do you all have a payment processor for paypal that utilizes the 3.0 version? I have Payflow for my paypal account.

    credit card payment system payflow
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    JotForm Support

    Answered by Charlie on February 16, 2016 at 03:44 AM

    If you are getting DPRP error, this means that "Direct Payment Recurring Payments" might not be enabled in your account. You can contact Paypal again about this. However, if you are using Paypal Flow, unfortunately, it is not yet supported in our payment integrations. It is a separate product of Paypal. What we currently have is Paypal Standard and Paypal Payment Pro. Paypal has a couple of products and they differ on countries, you can check the list of products here: https://developer.paypal.com/docs/classic/howto_product_matrix/

    I see a user shared a valuable information about this here: http://www.jotform.com/answers/324121. This might help you but I am not able to guarantee that it will work.

    I can forward a feature request to our developers to add PayFlow in our payment integrations, but we are unable to guarantee that this will be implemented. But let us know if this is the case in your end. We'll wait for your response.