What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a possibility for user of our form to create account?

    Asked by lisasmith_3 on February 16, 2016 at 02:10 AM

    Is there a possibility for user of our form to create account? We have recurrent customers and want to allow them to create account where they will only have to update information in the application form instead of filling a entirely new form

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    JotForm Support

    Answered by beril on February 16, 2016 at 08:05 AM

    If you want to give permission to your users to access edit the form it is possible with sharing form with sub-user.

    A sub-user has it’s own Jotform account. You can give permission to see selected forms on your account. The sub-account will only have access to these forms.

    The main account can’t access the sub-users account. However, if the forms are created in the shared folder, which belong the main account both of them can access them.

    Please check the guide below for more information:



    On the other hand, if you want to let your users to update their form after submission they don't need to create an account. You can use our {edit_link} function.

    Please, also check the guide at the following link:


    If you have any further information, feel free to contact us. We will be happy to assist you.