What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    a new sheet created in Google Spreadsheets disappears

    Asked by volkanyilma on February 16, 2016 at 07:26 AM

    In the gdrive i have a file. SUbmissions are in the submissions sheet, i am creating a new sheet and making sone formulas, in a while the new sheet disappears. How can i solve this?

    sheet in Submissions formulas and
  • Profile Image

    Answered by volkanyilma on February 16, 2016 at 09:07 AM

    after i wrote this there is no update in spreadsheets. i cannot see Last 10 submissions.

  • Profile Image
    JotForm Support

    Answered by Kiran on February 16, 2016 at 12:33 PM

    I've tried adding a new sheet to one of the integrated sheet and was unable to replicate the issue at my end. Since you say that the submissions are also not being updated in the sheet, it looks like the integration is broken. Could you try removing the current Google Spreadsheet integration and reintegrate it again to see if that works?

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image

    Answered by volkanyilma on February 17, 2016 at 03:05 AM

    Hi,

     

    I made a new integration, but it did not update the data in gdrive. How long shoul i wait?

     

    Regards.

  • Profile Image

    Answered by volkanyilma on February 17, 2016 at 03:43 AM

    Dont do anything please i am creating new formulas.

  • Profile Image
    JotForm Support

    Answered by Kiran on February 17, 2016 at 07:19 AM

    The data submitted through the form shall be copied to Google Spreadsheet almost instant. We cannot make any changes to the spreadsheet since we do not have access to the spreadsheet. Please check after creating formulas and let us know if you need any further assistance. We will be happy to assist.