a new sheet created in Google Spreadsheets disappears

  • volkanyilma
    Asked on February 16, 2016 at 7:26 AM

    In the gdrive i have a file. SUbmissions are in the submissions sheet, i am creating a new sheet and making sone formulas, in a while the new sheet disappears. How can i solve this?

  • volkanyilma
    Replied on February 16, 2016 at 9:07 AM

    after i wrote this there is no update in spreadsheets. i cannot see Last 10 submissions.

  • Kiran Support Team Lead
    Replied on February 16, 2016 at 12:33 PM

    I've tried adding a new sheet to one of the integrated sheet and was unable to replicate the issue at my end. Since you say that the submissions are also not being updated in the sheet, it looks like the integration is broken. Could you try removing the current Google Spreadsheet integration and reintegrate it again to see if that works?

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • volkanyilma
    Replied on February 17, 2016 at 3:05 AM

    Hi,

     

    I made a new integration, but it did not update the data in gdrive. How long shoul i wait?

     

    Regards.

  • volkanyilma
    Replied on February 17, 2016 at 3:43 AM

    Dont do anything please i am creating new formulas.

  • Kiran Support Team Lead
    Replied on February 17, 2016 at 7:19 AM

    The data submitted through the form shall be copied to Google Spreadsheet almost instant. We cannot make any changes to the spreadsheet since we do not have access to the spreadsheet. Please check after creating formulas and let us know if you need any further assistance. We will be happy to assist.