What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conflict JotForm settings toward IPHONE 6 devices

    Asked by 2min on February 16, 2016 at 05:33 PM

    Olá, trazer o conhecimento desta empresa maravilhosa de conhecer e entender a minha dificuldade em plataforma JotForm de construção de aplicativo corporativo 2 minutos com o link: applink.com.br/2minutos. construiu mais de 75 dias e apenas observar que a sua plataforma não suportar o sistema IOS para o Apple iPhone 6s e Iphone 6PLUS, carregando transporte quando você preencheu o formulário nesta aplicação. Ao longo da fábrica de aplicações empresa S / A. Brasil. no apoio a muitos ensaios, observou-se que o atendente disse, baixando o applink.com.br em plataformas Androide, JotForm operados com funcionalidade nos plataforma IOS IPHONE 5S, os comandos funcionou muito bem, quando os campos foram preenchidos e 'Enviar' também gerou uma resposta que recebeu o pedido. mas para fazer o download do aplicativo no Google, para abrir a seguinte declaração apareceu:

    Estou avaria no meu aplicativo de dois minutos - JotForm

    www.jotform.com/no ... / I-769 421-m em mau funcionamento ...

    Traduza esta página

    6 dias atrás - ... com dados incompletos, para pedir ajuda para verificar a construção do that aplicação tem o endereço no link: http://applink.com.br/2minutos.

    ainda o download do aplicativo no meu iPhone 6 foi app carregadoo, mas para preencher os campos e requerer a convocação, o conflito gerado e nenhuma plataforma JotForm carregamento como nos 5S iPhone.

    Por favor, preciso de uma solução

    Por favor, preciso de uma solução, porque o meu prazo para submissão é quarta-feira

    Obrigado Walter Lins. Brasil.

    meu e-mail: app.2mi_jf@hotmai.com

    Page URL:
    http://applink.com.br/2minutos

    Screenshot
    iPhone 6
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    JotForm Support

    Answered by EltonCris on February 17, 2016 at 12:05 AM

    Sorry but I am having difficulties understanding the issue you are experiencing. Unfortunately, google translate doesn't help much. 

    Can you please define the issue in simply terms or at least show the error in your screenshot?

    The form is working fine when I tested it on that page.

    It is also working on iPhone 6 physical device.

    By the way, on input focus it seems the highlight effect makes the labels invisible so I suggest to turn the highlight off on your form preference. 

    Guide:

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    Answered by 2min on February 17, 2016 at 12:46 PM

    Elton in "Delivery Application View" of 2minutes the app when I ask to "SEND" in cell of the cell Apple 6, the request is not sent, because I would have to do tests and look at the conflict of JotForm platform with the setting in IPHONE 6. take a test. by apliocativo applink.com.br/2minutos. Respond quickly to solve this configuration problem. Thank you
    ...
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    JotForm Support Manager

    Answered by Jeanette on February 17, 2016 at 04:14 PM

    I think I'll forward this to one of our Portuguese speakers support representatives, she must be able to understand better the issue you are having with Jotform and the smart phone or app.

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    Answered by 2min on February 18, 2016 at 06:46 AM
    please, because I'm very urgent, thank you !!!
    ...
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    Answered by 2min on February 18, 2016 at 06:46 AM
    necessary to deliver the work of the app before 14hrs today URGENT !!!
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    Answered by Carina on February 18, 2016 at 07:12 AM

    Se compreendi bem, esta app tem um conflito apenas com Iphones 6s e  Iphone 6PLUS, quando selecionamos "Pedido de entrega a vista":

    Se usarmos Android a app funciona sem problemas. Percebi bem a sua questão?

    Vamos realizar mais testes e entraremos em contato assim que tivermos mais detalhes.

     

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    Answered by 2min on February 18, 2016 at 08:46 AM
    thank you, please have to submit the app running to you today 16hs, so me in a position where you guys do the test in IPHONE 6 ECheck are conflicting settings, because in my remains in conflict to the call.
    obrigado, por favor terei que apresentar o app funcionando ao Cliente hoje as 16hs, logo, me de uma posio, onde vcs fam o teste no IPHONE 6 everifique se estconflitando as configuraes, pois no meu continua em conflito para o envio do pedido.
    Aos cuidados de Carina
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    JotForm Support

    Answered by EltonCris on February 18, 2016 at 09:54 AM

    Sorry but I still do not understand your question and what exactly the problem is. Jotform is mobile responsive by default. It should work perfectly on iPhone devices. If you are experiencing issues with the form on your app, then the problem is most likely within the app or the container where you have embedded the form. If you believe the form is conflicting within the app, I suggest to use iframe embed code. Since the form will load in an iframe container, it won't conflict anything on your app or page http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thanks!

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    Answered by 2min on February 18, 2016 at 11:46 AM
    please how to build the Iframe, because I tried and I know not accomplish the task ... I could envir format within my app. this is the link: http://applink.com.br/2minutosI await your reply.
    ...
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    Answered by 2min on February 18, 2016 at 12:46 PM
    these files in img. send to u determine the difficulty of downloading functionality in the app
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    Answered by 2min on February 18, 2016 at 12:46 PM
    I am testing the sending by my IPHONE 6 and does not send the request, urgently because I have a meeting with the client 16:30, POPR please solve my difficulty WALTER Lins
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    JotForm Support Manager

    Answered by Jeanette on February 18, 2016 at 01:16 PM

    The iFrame code can be gotten by following the guide:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Also, do to us a favor: Write us in perfect English and if this is not your first language, then post the questions in your native language, as it is being very difficult for us to understand your requests either in Portuguese or English.

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    Answered by 2min on February 18, 2016 at 02:46 PM
    ok... vou responder em minha linga nativa... fiz como orientao, n funcionou... como enviei os arquivos para serem analisados o IFrame-code n carregou enviando o pedido feito.. e agora, o que fazer... sei que quando feito pelo IPHONE 5S ele carrega e envia , mas pelo IPHONE 6 n carrega o pedido solicitado no ENVIAR.... obrigado walter lins Brasil
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    Answered by 2min on February 18, 2016 at 06:46 PM
    boa noite! notei que a mensagem que foi passada entre ( The iFrame code can be gotten by following the guide:http://www.jotform.com/help/148-Getting-the-Form-iFrame-CodeAlso) excede os caractere solicitados, com isso n possivel concluir a edio do app.2min_jf@hotmail.com . , este codigo iFrame n pode exceder os 255 caracteres : " cia do iFrame:

    preciso deste cigo iFrame O campo URL deve conter 255 caracteres ou menos.
    AGUARDO urgentemente RESPOSTAWALTER LINS / BRAZIL S.O.S
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    JotForm Support

    Answered by EltonCris on February 18, 2016 at 09:55 PM

    @2min

    Can you please upload the screenshots here on your thread? Unfortunately, the attached image you mentioned didn't go through. Also, my colleague who knows your language well should be assisting you soon.

    Thanks!