Mensagem indo para Lixeira do email

Todas as mensagens preenchidas no formulário estão sendo encaminhadas diretamente para a lixeira do email hotmail. O que posso fazer para ir para caixa de entrada?

Hi,

Whitelist one email message you received from JotForm and I think all incoming emails should follow. This instruction might help http://sci.scientific-direct.net/wl.html#hotmail.

You can also add the noreply email noreply@jotform.com to your contact list. This should stop it from sending them to your spam folder.

Here are other IPs and emails that need to be added to your white list if the above suggestion doesn't help.

http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

Thanks