What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Mensagem indo para Lixeira do email

    Asked by TalesIwata on February 16, 2016 at 06:34 PM

    Todas as mensagens preenchidas no formulário estão sendo encaminhadas diretamente para a lixeira do email hotmail. O que posso fazer para ir para caixa de entrada?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 17, 2016 at 12:47 AM


    Whitelist one email message you received from JotForm and I think all incoming emails should follow. This instruction might help http://sci.scientific-direct.net/wl.html#hotmail.

    You can also add the noreply email noreply@jotform.com to your contact list. This should stop it from sending them to your spam folder.

    Here are other IPs and emails that need to be added to your white list if the above suggestion doesn't help.