- cpsweek2016Asked on February 17, 2016 at 07:48 AM
My forms just stopped sending autoresponders, while the notification email still works. I have tried to test different emails and the problem persisted.
After sending a couple of test email, the form started working again, but a few autoresponders got lost. How can I avoid this happening again?
- CarinaAnswered on February 17, 2016 at 10:50 AM
I inspected the forms and the auto-responders of the form CPSWeek Student Travel Support Application didn't have a sender email:
This can make the email providers block the email.
I made a test submission on the form 60452672991361 and received the auto-responders:
Let us know if the problem persists.