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    I can no longer see my submissions names on the downloaded form. Please help

    Asked by toddspr on February 17, 2016 at 02:51 PM

    I last downladed an excel sheet with our event participants on 2/15. Now, 2 days later, the names are gone/ I cannot view them. Please any assitance would be greatly appreciated. 

    Submissions downloaded form excel cannot view sheet cannot
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    JotForm Support

    Answered by Kevin_G on February 17, 2016 at 07:15 PM

    Could you please share us the link/name of the form with this issue? 

    I have checked one of your forms and when I downloaded the Excel report I was able to see all the data.

    Once we have the name or link to your form we will make further tests.