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Why are my submissions not being trackedAsked by IdahoFirewise on February 17, 2016 at 08:22 PM
I created a conference registration form using jotform. I loved it; found it easy to use and think it turned out nicely. I published the form and embedded the link on my website. Severall people have registered, payments were successfully recorded via Paypal....but no submissions are showing up Any ideas what went wrong???
Submissions registration form JotForm hello
I have checked submissions of the form you provided and you have 20 Incomplete Payments.
For further info related to incomplete payments on PayPal, check this guide : http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
If your payments are not being marked as complete on our end, you may need to enable the IPN settings in your PayPal account: How to Enable IPN for Paypal.
Hope this will help. Let us know if you need further assistance.