- sheqAsked on February 18, 2016 at 01:58 AM
I receive the email submission until 2 Feb 2016. After that, I didnt receive any email submission after 2 Feb 2016. May I know what is the problem? My colleague receive the email but i didnt receive it. Kindly advise how do I solve this issue.
- BenAnswered on February 18, 2016 at 07:45 AM
Can you please tell us what is the form where this email is at so that we can inspect it and check it out for you?
- sheqAnswered on February 18, 2016 at 08:37 PM
I found out that my email is in bounce list. I already remove my email from the bounce list. Will check if its work later. Thanks for the reply.
- JotForm SupportJanAnswered on February 19, 2016 at 08:20 AM
Glad to know that you were able to remove your email from the bounce list. I checked your email again and it is not in the bounce list.
Let us know if you need our help. Thank you.