problem with my form

  • venco
    Asked on February 19, 2016 at 8:38 AM

    Hi, my form went wrong when open the designer, now look like has been shrink all the questions, but they not Looks like a big mess why that is happend???

  • David JotForm Support Manager
    Replied on February 19, 2016 at 11:06 AM

    Is this the form you are referring to? http://www.jotformeu.com/form/60411431045339 

    I would recommend you to clone it to have a backup, and on your original form try using the Revision History to revert the change: http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

     

  • David JotForm Support Manager
    Replied on February 19, 2016 at 11:09 AM
  • venco
    Replied on February 19, 2016 at 12:50 PM

    Hi, I do not know how, but one of the forms when use on mobile iphone come out like a desktop witch is the best way for me, one goes responsive and became ugly. They look same

    1. https://form.jotformeu.com/60411431045339 that is the ugly one!

    2. https://form.jotformeu.com/60415500082341 that is the best way I want it!

    how to make them same to show on iphone, want them to be like example 2.

    I think if you fix the look of your site Jot Form when open on iphone will fix my issue also. 

    here how look your site when open on iphone!!!

    problem with my form Image 1 Screenshot 20

  • David JotForm Support Manager
    Replied on February 19, 2016 at 2:00 PM

    Can you please try enabling the responsive features to your form?  http://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm 

  • venco
    Replied on February 19, 2016 at 3:40 PM

    HI, THAT MAKE MY FORM GOING AGAIN IN ONE COLUMNS WHEN OPEN IN DESKTOP. PLEASE FIX YOUR PLATFORM TO WORK GOOD IN ALL WAYS. WE WASTE TIME GOING AROUND AND AROUND

  • David JotForm Support Manager
    Replied on February 19, 2016 at 5:07 PM

    In that case, we can try to make it responsive with custom CSS injection, for example:

    @media only screen and (max-width: 480px) {

    .form-image{

        width: 100% !important;

    }

    }

    problem with my form Image 1 Screenshot 20

    So let us know what else does not fit, so we can make it fit.