What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    problem with my form

    Asked by venco on February 19, 2016 at 08:38 AM

    Hi, my form went wrong when open the designer, now look like has been shrink all the questions, but they not Looks like a big mess why that is happend???

    problem shrink all designer open
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2016 at 11:06 AM

    Is this the form you are referring to? http://www.jotformeu.com/form/60411431045339 

    I would recommend you to clone it to have a backup, and on your original form try using the Revision History to revert the change: http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2016 at 11:09 AM
  • Profile Image

    Answered by venco on February 19, 2016 at 12:50 PM

    Hi, I do not know how, but one of the forms when use on mobile iphone come out like a desktop witch is the best way for me, one goes responsive and became ugly. They look same

    1. https://form.jotformeu.com/60411431045339 that is the ugly one!

    2. https://form.jotformeu.com/60415500082341 that is the best way I want it!

    how to make them same to show on iphone, want them to be like example 2.

    I think if you fix the look of your site Jot Form when open on iphone will fix my issue also. 

    here how look your site when open on iphone!!!

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2016 at 02:00 PM

    Can you please try enabling the responsive features to your form?  http://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm 

  • Profile Image

    Answered by venco on February 19, 2016 at 03:40 PM

    HI, THAT MAKE MY FORM GOING AGAIN IN ONE COLUMNS WHEN OPEN IN DESKTOP. PLEASE FIX YOUR PLATFORM TO WORK GOOD IN ALL WAYS. WE WASTE TIME GOING AROUND AND AROUND

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2016 at 05:07 PM

    In that case, we can try to make it responsive with custom CSS injection, for example:

    @media only screen and (max-width: 480px) {

    .form-image{

        width: 100% !important;

    }

    }

    So let us know what else does not fit, so we can make it fit.