What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    QR code reader widget: Android devices requesting Adobe flash player v11.7 which is not available making the widget unusable

    Asked by ocalle on February 19, 2016 at 09:51 AM

    Hello, i workin in a new form and need use QR reader widget in Android 4 and up.  When open the form request me install Flash Player 11.xx to run , how can i handle this?. I installed the flash update manually and no work the same.

     

    Thanks in advance

     

     

    Android qr new form
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    JotForm Support

    Answered by Kiran on February 19, 2016 at 11:45 AM

    Could you try installing the required version Flash Player APK by following the guide below:

    https://helpx.adobe.com/flash-player/kb/installing-flash-player-android-devices.html

    Let us know if the issue still persists after installing it. We will be happy to assist you further.

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    Answered by ocalle on February 19, 2016 at 01:59 PM

    I installed flashplayer 11. and its running but when start the navigator say an error message:

     

    You need adobe flashplayer 11.7 to use this software. please click on the link to download the install

    Then i click

    We are sorry this content require adobe flashplayer wich is no supported by your device.  This content can be viewed on a desktop computer or on mobile devices that support flash player.

    please tell me if you need other info.

     

    thanks in advance

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    JotForm Support

    Answered by Kiran on February 19, 2016 at 03:58 PM

    As I investigate the issue further, it seems that 11.7 version flash player is not available to download for Android devices. Let me forward the issue to our backend team to take a look. 

    If there is any update in this regard, you'll be posted through this thread. Thank you!

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    Answered by ocalle on February 19, 2016 at 03:59 PM

    Thanks i need use this form in many samsungs with android version 4.xx

     

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    Answered by ssjairo on July 16, 2016 at 01:30 PM

    i need that to. Thanks