- ocalleAsked on February 19, 2016 at 09:51 AM
Hello, i workin in a new form and need use QR reader widget in Android 4 and up. When open the form request me install Flash Player 11.xx to run , how can i handle this?. I installed the flash update manually and no work the same.
Thanks in advance
- JotForm SupportKiranAnswered on February 19, 2016 at 11:45 AM
Could you try installing the required version Flash Player APK by following the guide below:
Let us know if the issue still persists after installing it. We will be happy to assist you further.
- ocalleAnswered on February 19, 2016 at 01:59 PM
I installed flashplayer 11. and its running but when start the navigator say an error message:
You need adobe flashplayer 11.7 to use this software. please click on the link to download the install
Then i click
We are sorry this content require adobe flashplayer wich is no supported by your device. This content can be viewed on a desktop computer or on mobile devices that support flash player.
please tell me if you need other info.
thanks in advance
- JotForm SupportKiranAnswered on February 19, 2016 at 03:58 PM
As I investigate the issue further, it seems that 11.7 version flash player is not available to download for Android devices. Let me forward the issue to our backend team to take a look.
If there is any update in this regard, you'll be posted through this thread. Thank you!
- ocalleAnswered on February 19, 2016 at 03:59 PM
Thanks i need use this form in many samsungs with android version 4.xx
- ssjairoAnswered on July 16, 2016 at 01:30 PM
i need that to. Thanks