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    Take a photo problems on Ipad and Iphone

    Asked by Jadeumr on February 21, 2016 at 08:35 PM

    The Take a photo widget doesn't work on the iphone or ipad? 

    Could you please give me a solution to what is wrong.

    It was working last week.


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    JotForm Support

    Answered by Charlie on February 22, 2016 at 02:52 AM

    I checked and cloned your form, it seems to be working properly.

    Here are some screenshots:




    Please note that the Take Photo widget will not show a live camera, unlike in desktop computers. When in mobile devices, it will change to an upload field, it allows you to open the camera app or your photo gallery directly there. This is because web browsers in mobile devices are unable to directly open the camera app, unlike desktop computers that can open the webcam directly.

    Let us know if I misunderstood your concern.