Firefox uploaded a new version and now my account will not display on my windows environment.

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    Asked on February 22, 2016 at 07:55 AM

    The management account screen looks like a site index and will not function...  The screen shot is for the My Forms screen on my account.

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    Answered on February 22, 2016 at 09:10 AM

    From what I see you are having an issue with viewing your jotform account after a recent update with firefox on your end.

    There can be several different reasons why this might happen but most are only temporary and more often that not it usually is the result of the page not fully loading. 

    I checked your account but I do not see anything wrong on our end but I have refreshed your account and forms for you anyways. I also tested this on the latest version of firefox on my end using one of my testing accounts but I am unable to replicate this problem.

    Can you try it again now to see if it is still a problem and let us know?