What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your form and tried to fill it out. I can't seem to replicate your issue as I did not see any error message flash on the first page while I was filling it out.
Are you still encountering the issue? If yes, can you please send us a screenshot of the error so we can investigate the issue further?
Here's a guide on how to add screenshots to the forum: How to add screenshots/images to questions to the support forum?
We will wait for your reply.