What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I setup paypal and pay by check without being directed to paypal after clicking submit

    Asked by AthleteTrax2 on February 23, 2016 at 09:48 PM

    I have paypal integrated into the submit button but when a customer wants to pay by check I still need them to click submit so I can receive confirmation emails.  Please advise

     

    Thank you

    Page URL:
    http://www.premier1events.com/#!reg---mid-atlantic-super-showcase/ok0b<br/>k

    check pay by check and setup
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 12:30 AM

    Hello AthleteTrax2,

    You may like to take a look at the following guide on how to add PayPal alone with check payment option:  http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by AthleteTrax2 on February 24, 2016 at 01:22 AM

    Thank you but I am totally lost, for some reason when submit is pressed it does not take you to paypal, Why not? it just send you to a thank you page.

     

    Second issue is I need to have paypal and pay by check options on one form, support sent me a page to look at but I do not understand it.  Can you do it for me?

    below is the url for my page, please help

     

    http://www.premier1events.com/#!reg---mid-atlantic-super-showcase/ok0bk
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 05:49 AM

    Hello AthleteTrax2,

    I have fixed the issue of your form and now it correctly redirects user to PayPal checkout page. Please check the screenshot below:

     

    I have moved your second question to a new thread and you will be answered here:  http://www.jotform.com/answers/779824 

    Thank you!

  • Profile Image

    Answered by AthleteTrax2 on February 24, 2016 at 08:26 AM

    Thank you but I just tested by filling our the form and submitted it but I did not get a confirmation email.

    Shouldnt I have gotten an email, it also did not populate in the submissions

     

    Please advise

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 10:39 AM

    Hello AthleteTrax2,

    This seems to be a new question. I have moved it to a new thread and you will be answered here:  http://www.jotform.com/answers/780054

    Thank you!