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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wordpress embed code: Unable to submit form, showing oEmbed.jotform.com/submit.php is being blocked

    Asked by jlruizr on February 24, 2016 at 12:45 AM
    After I hit 'Submit' in my contact form, it stays idle and doesn't go to my Thank you page.

    The site was developed in Wordpress.

    Page URL:
    http://xcellat.com/mx/?page_id=66

    contact form and thank after
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    JotForm Support

    Answered by Charlie on February 24, 2016 at 08:51 AM

    It seems like the embed code fails on Wordpress, may we know how your website is built? Is your website built directly on Wordpress.com or using the files in Wordpress.org? And may we know how your are embedding the form?

    Could you please try re-embedding the form using the iFrame embed code instead? Here's a guide on how to get the iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You can also try the different methods mentioned here: http://www.jotform.com/help/324-A-Guide-To-Forms-For-WordPress-JotForm-Users. However, I strongly suggest using the iFrame embed code.

    I have forwarded this issue to our backend team to have it checked and fixed. Apologies for the inconvenience.

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    Answered by Laureano on February 24, 2016 at 09:25 AM

    Site was developed using wordpress application hosted in GoDaddy. I am using the customizr theme/template.

    I embedded the form using the wordpress way of integration.

    I will try IFRAME and post back the result.

    Thanks for the prompt response.

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    JotForm Support

    Answered by Charlie on February 24, 2016 at 10:34 AM

    Thank you for the additional information. I have informed our backend team about this. Rest assure that they will investigate it and work on a fix. Apologies for the inconvenience, and please do let us know if you have successfully embedded the iFrame code in your website.

    Please do make sure to embed the iframe embed code on the "Text" tab or on a textarea that accepts scripts and HTML codes. 

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    Answered by jlruizr on February 24, 2016 at 11:57 PM

    I have pasted the Iframe code, and seems that it is working.  

    Although, now my form is showing as disabled, both in my website and in JotForms when I do preview.

     

    Can you advise why this is the case?  Thanks.

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    JotForm Support

    Answered by beril on February 25, 2016 at 08:43 AM

    On behalf of my colleague, you're kindly welcome.

    This seems to be a new question. I have moved it to a new thread and you will be answered here:

    http://www.jotform.com/answers/781012