JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unique email sign upAsked by lepacte on February 24, 2016 at 04:18 AM
I have some active forms running right now and suddenly the unique email sign up validation stopped working. I made som forms that was running two weeks ago where the unique check was set to number 30, number of the text-field of email.
When I open one of these forms, number 30 is shown as unique check under preferences, but when I klick it it´s replaced by an empty drop down... Have you rebuilt this feature?
On the new, active forms I cannot select anything in the dropdown, how can this be?
Can you please provide us ID of the form on which Unique Question set for email field is not working? I have checked form, http://www.jotform.com/60411819337353 that you last modified and there is no email field inside of that form, there is only one dropdown field.
Also please note that form limits based on a Unique Question can only be set for input fields such as email field or text box field. More about form limits based on a Unique Question you can find inside of this guide: http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
In case that you want to limit submissions in a form, please check this guide:
Looking forward to your reply.
I had to give field a label, then it´s working.
LE PACTE AB
Erik Dahlbergsgatan 46
S-115 57 Stockholm