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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Unique email sign up

    Asked by lepacte on February 24, 2016 at 04:18 AM


    I have some active forms running right now and suddenly the unique email sign up validation stopped working. I made som forms that was running two weeks ago where the unique check was set to number 30, number of the text-field of email.

    When I open one of these forms, number 30 is shown as unique check under preferences, but when I klick it it´s replaced by an empty drop down... Have you rebuilt this feature?

    On the new, active forms I cannot select anything in the dropdown, how can this be?


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    JotForm Support

    Answered by BJoanna on February 24, 2016 at 09:19 AM

    Can you please provide us ID of the form on which Unique Question set for email field is not working? I have checked form, http://www.jotform.com/60411819337353  that you last modified and there is no email field inside of that form, there is only one dropdown field. 

    Also please note that form limits based on a Unique Question can only be set for input fields such as email field or text box field. More about form limits based on a Unique Question you can find inside of this guide: http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    In case that you want to limit submissions in a form, please check this guide: 


    Looking forward to your reply. 


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    Answered by lepacte on February 25, 2016 at 05:45 AM
    I had to give field a label, then it´s working.
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