I just tested our form and submitted it but I did not get a confirmation email.

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    AthleteTrax2
    Asked on February 24, 2016 at 10:37 AM

    Thank you but I just tested by filling our the form and submitted it but I did not get a confirmation email.

    Shouldnt I have gotten an email, it also did not populate in the submissions

     

    Please advise

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    AthleteTrax2
    Answered on February 24, 2016 at 11:32 AM

    I need help asap please, is there a phone number that can be called

     

     

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    Huberson
    Answered on February 24, 2016 at 02:52 PM

    Hi, 

    I was able to fill and submit it and the email seems to go through.

     

    One thing I noticed though is the form not going to paypal when submitted but the thank you page. As this problem as been solved previously from this thread: http://www.jotform.com/answers/779642, can you please let us know if it is related to the same issue.

    Regarding your second request, we do not have phone support at the moment. 

     

    Thanks!