JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
First of all, sorry for the inconvenience. It was a temporary problem which was causing from our upload tool. Currently, the problem is fixed. In addition, I checked your form and the background image is monitoring without any issue now. Please, check it on your side and let us know the results.
Thank you for your understanding.