JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for inconvenience this may caused you. This should be fixed now. We would appreciate it if you could also test it on your side.
If you are still having the problem, please let us know. We will be glad to assist you.