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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Leads coming through Jotform has stopped since one month

    Asked by minalinsight on February 25, 2016 at 12:04 PM

    Hi,

     

    We have a schedule appointment form on our website and we were getting good enough leads till the end of the January. since February we didn't got any lead...when I tested my form it does work...but still I would like jotform support to check if anything going on with our form on backend.

    FYI-I change form color and fonts sometimes...I hope it does not create any issue.

    Page URL:
    http://www.insight2wealth.com/

    JotForm leads through JotForm Support check create
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    JotForm Support

    Answered by beril on February 25, 2016 at 02:16 PM

    I've checked and form on your website. Everything seems fine on my side. I did not encounter any issue and the form was submitted successfully.

     

    I've also checked your website's loading performance. I am not able to reproduced any issue on my side. It is loading properly.

    While I was checking your form I noticed that you notification settings are wrong. For preventing any issue, please try to set your form notifications "Sender Email" to noreply@jotform.com.

     

    However, Your email address, info@insight2wealth.com  is NOT in 
our bounce list.

     

    I've also checked your Mail Logs. It seems [2016-02-20 11:58:28] Submission #331796708641927575 Form #52285018593156 SENT to info@insight2wealth.com from noreply@jotform.com via AMAZONSES

     

    If you need any further assistance, please do let us know. We will be glad to assist you.