User-defined subscription price source selection box missing

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    webdiva
    Asked on February 26, 2016 at 09:20 AM

    When I try to set up a user-defined subscription, the price source selection box is missing.  Below is what I get:

    Below is what your forum says I should see per the forum discussion on

    http://www.jotform.com/answers/339196-Requesting-user-defined-subscription-donation-prices-with-Stripe-integration

    Can you please advise?  Thanks

     

  • Profile Image
    beril
    Answered on February 26, 2016 at 11:22 AM

    You can enable it by clicking the Variable Price field.  After that you need to save that product. At that time you can view the Price Source option.

    Here is how to do this:

    Please, check the guide below for more information:

    http://www.jotform.com/help/166-How-to-setup-a-recurring-payment-option

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image
    webdiva
    Answered on February 27, 2016 at 12:08 PM

    Thank you.  The price source box appeared after I put $10 in the price box at the top of the page.

     

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    jonathan
    Answered on February 27, 2016 at 01:39 PM

    Thank you for the confirmation its resolved.

    Contact us anytime if you need further assistance.