What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submission

    Asked by womenincharg3 on February 28, 2016 at 04:41 PM

    Customers are having problems paying on my form they say when they try to check out

    with their credit card it keeps saying "waiting" and the payment does not go through

    Page URL:
    http://womenincharg3.com/music-festival-tickets/

    check credit card and
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    JotForm Support

    Answered by BDAVID on February 28, 2016 at 04:58 PM

    I would recommend you to get a fresh Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example: