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  • Profile Image

    My Forms Cannot Work in IE & FireFox Browsers

    Asked by cheung2701 on February 29, 2016 at 05:14 AM

    I cannot enter any details on the fields on IE and Firefox browsers (IE11 and FIrefox 40)

    The Forms are:
    https://form.jotform.me/53069124022445
    https://form.jotform.me/52801595079462

    My Forms work in cannot
  • Profile Image
    JotForm Support

    Answered by mert on February 29, 2016 at 08:07 AM

    Hi there,

    I cloned your form and replicated the same issue and it is occurring from some styling problems. To beat this issue, you need to inject following CSS to your form.

     

    .form-textbox, .form-textarea {

        padding: 0;

    }

     

    .form-textbox {

        height: 20px;

    }

     

    Please, see the results from the below:

     

    Please, try this one and let us know the results.

    Thanks.

  • Profile Image

    Answered by AdamCKL on February 29, 2016 at 09:17 AM

    Hi Mert,

    It works on Mac Safari (IE11) but not in Windows8  IE11

  • Profile Image
    JotForm Support

    Answered by mert on February 29, 2016 at 10:39 AM

    I checked the form with IE11 on Win 8 and didn't encounter the previous problem. Please, see it from the below:

     

     

    Could you please check it again and let us know the results?

    Thanks.