| JotForm

What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Add Processing Fee if Total is higher than $0

    Asked by ABWAHumble on February 29, 2016 at 09:47 AM
    I need to add a one time payment processing fee if the total of their selection is above $0 as we have added a couple of free items to our form.
  • Profile Image

    Answered by KadeJM on February 29, 2016 at 11:25 AM

    From what I gather of your details you wish to include a processing fee if the customers set of selections turns out to be above the $0 mark it seems.

    This should be possible. But can you please share a link to the form you are trying to do this on so that we can get a better understanding to be able to assist you in achieving your desired workflow? 

    One way you could do this would be to create a calculated pricing system based on your options so that it changes the pricing if it goes above the $0 mark to then send to the payment processor.

    Another option aside from that would be to create two different payment forms and show one or the other accordingly. One of them would have a required product listed on it showing your processing fee to the customer. See http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form to learn how to create this type of workflow as an alternative.

    If you need further assistance though just let us know.