What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Regarding your email with the subject line of - "JotForm will now count form views"

    Asked by SteveMarsh on February 29, 2016 at 04:17 PM


    The email you sent is below.  When I check my usage, it only shows that I my usage was ony 108 in Feb.  What is this about?  And is my account still current?

    Last month forms view data.

    Your usage last month was 10,723 form views.

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    JotForm Support Manager

    Answered by Jeanette on February 29, 2016 at 09:32 PM

    The email you received was an announcement and it will be effective as of tomorrow March 1st, 2016. When the counter for forms view will become alive, starting as of zero. Your premium account will have a monthly limit of 10,000 views, this is because servers, bandwidth and employees who manage those servers cost us a lot of money. That's why we had to limit the form views.

    Your account is fine and like I said as of tomorrow, the form views counter will start counting as of zero.