What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Time out on editing submission

    Asked by Ashleer on March 01, 2016 at 02:55 AM

    Hi,

     

    I've attached a screenshot of an issue i am currently experiencing while trying to edit a submission. Upon clicking submit it simply keeps loading until it times out. There are no issues with the internet which is running fine. Navigating through jotform is fast. Just that editing a submission is timing out.

     

    Regards

    Screenshot
    JotForm edit a submission attached navigating
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    JotForm Support

    Answered by beril on March 01, 2016 at 07:03 AM

    I've tested edit your submission on your form. I am not able to reproduce the same issue that you're having on my side.

    It might be temporary issue or connection issue. We would appreciate it if you could test it again and let us know the result.

    I look forward to hearing from you soon.