What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have signed up to the paid monthly subscription, however, I would like to find a way of reverting back to the free version. 

    Asked by BookingsCoexist on March 01, 2016 at 08:57 AM
    I have signed up to the paid monthly subscription, however, I would like to find a way of reverting back to the free version. 
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    JotForm Support

    Answered by Charlie on March 01, 2016 at 09:10 AM

    You can easily downgrade to "Free" plan by following this guide: http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account.

    After clicking the downgrade button, it will schedule your current subscription plan to expire on the next billing date. That's when you will revert back to "Free" plan, from there you will not be billed/charged further anymore.

    Do let us know if you need more information on this.