- terriLNAsked on March 01, 2016 at 10:46 AM
I Have just renewed my account. Has my account been amended.
- JotForm SupportdavidAnswered on March 01, 2016 at 12:06 PM
As far as I can tell, your payment did not go through and you are still scheduled to be downgraded on March 8th. If you would like, we can set your account back to a Free one now. This would allow you to create a new subscription immediately. You can also see if you can reactivate your current one from the billing section of your account: