What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is "Form Views" Increasing During Testing?

    Asked by Netvatise on March 02, 2016 at 07:38 AM

    Could you please provide a better explanantion in regards to paying for form views?

    I logged into my account as I was looking to modify a form. When I went to the analytics section I noticed the form views was counting me going to the form to make edits.

    Is this actually counting for form views?

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    JotForm Developer

    Answered by mert on March 02, 2016 at 10:02 AM

    Hi there,

    Currently, Form views is counting the views while you are on testing; but you are right about this one. So, until this issue is resolved, we can reset your "Form Views" level, if it is increasing due to testing. Now, I reset your current value to "0". Please, check it from your side and let us know the results.


    Thank you for your understanding.