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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How do I get submissions to zero?

    Asked by WYDLander on March 02, 2016 at 11:19 PM

    While creating form, I did some test submissions and deleted them but it still says I have 3. Will that affect my final numbers?

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    JotForm Support

    Answered by ashwin_d on March 03, 2016 at 04:37 AM

    Hello WYDLander,

    Have you deleted the submissions from your form?

    I did check your form and it does not have any submissions. I am not sure what caused this issue but when I recalculated the submission from our backend, it shows 0 submission.

    I did send a test submission in your form and it does gets displayed correctly in submission page. Please be noted that we do not delete submission data and whatever submissions you receive will always be in your forms submission page.

    Thank you!