What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving Emails

    Asked by MlanduSolutions2 on March 06, 2016 at 10:46 AM

    Good day


    I have just created this account for a client and created a form as well. Email Notification confirming the creation of the account was not received. We are also not receiving test or verification emails. One of the client's email addresses can receive from Jotform emails but info@mlandusolutions.co.za doesn't. Jotform has already been whitelisted.


    Please assist.

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    Answered by MlanduSolutions2 on March 06, 2016 at 11:48 AM

    Hi Guys


    This is now resolved. 



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    JotForm Support

    Answered by Jan on March 06, 2016 at 01:15 PM

    Thank you for updating us that it is already resolved. Let us know if you need any help.