What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to Track "Form Views" Individually?

    Asked by smbbooks on March 07, 2016 at 09:48 PM

    Hello. 

    I received an email claiming that I had almost 300,000 views of my forms (views, no submissions) and that you are going to start charging me a much higher rate.

    I've requested more information on this but haven't received any.

    How can I see which pages are being accessed and who is accessing them? Perhaps I can put a stop to this.

    If I can't do this, then I need to switch to another site for my forms. $99/month is more than I am willing to pay.

    I don't think I've had 2,000 submissions ever from all forms combined. 

     

    Thank you.

     

    Page URL:
    Don'tknow.Youneedtotellme.

    how views My Forms Submissions site hello
  • Profile Image
    JotForm Support

    Answered by mert on March 08, 2016 at 04:44 AM

    Hi There,

    Yes, you are right about this one, you need to know the numbers individually to take action for this issue. Currently, you can easily track the number of Form Views by using the "Form Analytics" for each of your forms.

    For more information and access to the "Form Analytics", please use the following link:

    http://www.jotform.com/form-analytics/

     

    Alternatively, you can reach it on the "My Forms",

     

    For further assistance, please do let us know.

    Thanks.