What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I assume that you are mentioning about the email that sends for your user (Autoresponder). You can easily add this function to your form by adding a "Autoresponder".
Below, you will find more information and steps to achieve this scenario:
If you have still more questions about this topic, please don't hesitate to contact us.