User getting "oops read error on connection"

  • opxladmin
    Asked on March 8, 2016 at 12:36 PM

    Any idea what this is, or where it's coming from?

  • David JotForm Support
    Replied on March 8, 2016 at 2:41 PM

    I checked several of your form and they all loaded without issue on my end.  Our hosting provider is is having some issues currently:

    https://www.cloudflarestatus.com/

    However, none of it should affect US based users.  Are you still receiving the error on your end?

  • opxladmin
    Replied on March 8, 2016 at 3:52 PM

    The hosting provider is having a DNS issue, this problem shows up when you try to save the form, so it's finding the server and the form is being used in the US.  I haven't heard of any additional problems in the last 8 hours.

  • David JotForm Support
    Replied on March 8, 2016 at 6:23 PM

    I checked your forms again, including editing, to make sure there were no issues from the US and I still do not see any errors.  If the errors return, let us know and we will be happy to have another look.