Issue With Thankyou page height

  • Prakratik
    Asked on March 9, 2016 at 3:59 AM

    Hi,

    The Success page of jot form is being cut, http://www.prakratikliving.com/ayurvedic-healthy-diet-consultancy  please find the link of the form and check what the issue is and how can i resolve this.

    Thanks and Regards

    Jotform Thread 790564 Screenshot
    Page URL: http://www.prakratikliving.com/ayurvedic-healthy-diet-consultancy
  • Mike_G JotForm Support
    Replied on March 9, 2016 at 5:14 AM

    To solve your issue with the height of the Thank You page. Please add the CSS code below to your website code.

    iframe#JotFormIFrame{

    min-height: 500px !important;

    }

    Issue With Thankyou page height Image 1 Screenshot 20

  • Prakratik
    Replied on March 9, 2016 at 5:44 AM

    Issue With Thankyou page height Image 1 Screenshot 30Issue With Thankyou page height Image 2 Screenshot 41

  • Prakratik
    Replied on March 9, 2016 at 5:46 AM
    I have added the iframe code, screenshot attached.However, this is not
    working on thankyou page.
    ...
  • Ashwin JotForm Support
    Replied on March 9, 2016 at 7:18 AM

    Hello Prakratik,

    Have you solved the problem already?

    I did test your form by sending a test submission and I am not able to replicate the issue you are having. The thank you message is being displayed correctly. Please check the screenshot below:

    Issue With Thankyou page height Image 1 Screenshot 30

     

    I also tested your form in iOS device and it seems to work as expected:

    Issue With Thankyou page height Image 2 Screenshot 41

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!