What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue With Thankyou page height

    Asked by Prakratik on March 09, 2016 at 03:59 AM

    Hi,

    The Success page of jot form is being cut, http://www.prakratikliving.com/ayurvedic-healthy-diet-consultancy  please find the link of the form and check what the issue is and how can i resolve this.

    Thanks and Regards

    Page URL:
    http://www.prakratikliving.com/ayurvedic-healthy-diet-consultancy

    Screenshot
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    JotForm Support

    Answered by Mike_G on March 09, 2016 at 05:14 AM

    To solve your issue with the height of the Thank You page. Please add the CSS code below to your website code.

    iframe#JotFormIFrame{

    min-height: 500px !important;

    }

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    Answered by Prakratik on March 09, 2016 at 05:44 AM

  • Profile Image

    Answered by Prakratik on March 09, 2016 at 05:46 AM
    I have added the iframe code, screenshot attached.However, this is not
    working on thankyou page.
    ...
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    JotForm Support

    Answered by ashwin_d on March 09, 2016 at 07:18 AM

    Hello Prakratik,

    Have you solved the problem already?

    I did test your form by sending a test submission and I am not able to replicate the issue you are having. The thank you message is being displayed correctly. Please check the screenshot below:

     

    I also tested your form in iOS device and it seems to work as expected:

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!