What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can forms be saved in progress for a user to come back to?

    Asked by elisegrinstead on March 09, 2016 at 02:10 PM

    Hi there,

    I'm looking at using your product for an extensive project intake form. A must-have is for a user to be able to save their progress/data entry, and come back to it later to finish it--even if a couple of days later. 

    Is this something JotForm can do, and if so, how?

     

    Thanks,

    Elise

     

    saved in a JotForm product thanks and
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    JotForm Support

    Answered by Kiran on March 09, 2016 at 03:44 PM

    It is possible to save the information filled in the forms so that the user can come back to submit the form by enabling Auto-fill feature from the Form Preferences.

    Please refer to the guide below that can help you with this. 

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    Please be noted that the information will be stored in the browser storage and can be retrieved only when the form is accessed again on the same browser from the same PC. If the browser cache is cleared, the data saved on the browser will be lost. 

    If you want to access the saved information on the form from a different PC or browser, you may take a look at the session method provided in the guide below:

    https://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later?

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help. 

  • Profile Image

    Answered by elisegrinstead on March 09, 2016 at 04:45 PM
    Thank youvery helpful to see both articles and options for use case.
    ...
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    JotForm Support

    Answered by Kevin_G on March 09, 2016 at 09:25 PM

    On behalf of my colleague, you're welcome. 

    If you have questions when trying to apply this to your form, do let us know, we will be glad to help.