What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How did I get a submit on this form?

    Asked by carolturner on March 09, 2016 at 04:48 PM

    I'm retiring this form so I have hidden all my fields and simply show the new form url. Please explain HOW I got a submission on this form today with all the fields populated!

     

    Page URL:
    https://form.jotform.com/32305929855159

    how a new form hidden all and
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 09, 2016 at 09:52 PM

    I checked the submissions and I was indeed able to see that a submission was made on March 9, 2016. The user that made the submission might be using an automated script to make their submissions to your form which was able to bypass the hidden fields. To prevent any further submissions from being made, I recommend you to disable the form.

    To disable the form, please follow this guide: How to Enable/Disable a Form
    Then once you have disabled the form, you can add a warning message that advises the user to follow the new link:

    Click Preferences > Form Limits > Warning Message

    If you need further assistance, please let us know.