- brandportugalAsked on March 10, 2016 at 12:14 AM
Integration with zoho CRM I have set up on Corp china more info full
But for some reason when integrated the DATE AND TIME does not seem to work
So it a client fills in the form , the zoho CRM can not seem to know the order as in last client first
I have tried adding a date and time in the form ( hidden) but still no luck
How can Jot form be set up that it integrates DATE and TIME with zoho CRM
- CharlieAnswered on March 10, 2016 at 02:52 AM
I'm checking your form and cloned it in my end, I see that the hidden data time field does not have any default value? May I know if you are filling it out? I presume not because it is hidden? If you want to get the default date and time, simply set the "Default Date" and "Default Time" to current.
I also strongly suggest that you set the "Clear on Hidden Fields" to "Don't Clear".
You can also try mapping the datetime field from JotForm to a simple text box in Zoho CRM, if it populates on that field, then there's a possibility that the "Date Time" field of Zoho CRM is not compatible with ours, and it might have a different functionality. I see a documentation about it in these links:
It looks like it has a built in function of its own, it would be best to also contact Zoho CRM support team and ask if their date time field actually accepts string values.
I hope that helps. We'll wait for your response.