What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Already submited error when submitting

    Asked by rarrondo on March 10, 2016 at 08:22 AM

    Hi when i send the following form appears this message and i don't receive anything.

    I don't know why.

     

    Page URL:
    https://form.jotformeu.com/60632165741351

    Screenshot
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    JotForm Support

    Answered by Jan on March 10, 2016 at 09:32 AM

    This error indicates that same values was already entered and submitted or there is a form limits configured on your form.

    In the Form Builder, go to "Preferences" and then to the "Form Limits" tab. Here you'll see unique submission, unique question, submission limit and expiration date.

    Can you please change the "Unique Question" from "No comprobado! "No Check".

    Related guides: 
    How-to-Set-Unique-Submissions-on-a-Form
    How-to-set-Form-Limits-Based-on-a-Unique-Question

    Hope that works. Let us know if you're still having issues submitting the form. Thank you.

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    Answered by rarrondo on March 10, 2016 at 09:46 AM
    I have this configuration but it don't works.
    El 10/3/16 a las 15:32, JotForm escribió:
    ...
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    JotForm Support

    Answered by Jan on March 10, 2016 at 09:56 AM

    You have 2 forms on your account. May I know what form you're working with?

    http://www.jotformeu.com/form/60632165741351 (this form has the "No Comprobado!" in Unique Question.)

    http://www.jotformeu.com/form/60662046554354

     

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    Answered by rarrondo on March 10, 2016 at 10:46 AM
    This is the form of the problem:
    https://form.jotformeu.com/60632165741351
    El 10/3/16 a las 15:55, JotForm escribió:
    ...
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    JotForm Support

    Answered by Kiran on March 10, 2016 at 11:45 AM

    I've tried submitting your JotForm https://form.jotformeu.com/60632165741351 twice and was able to submit the form without any issues.

    Could you try submitting the form using a different browser and let us know if the issue still persists? We will be happy to take a look again. Thank you! 

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    JotForm Support

    Answered by Mike on March 10, 2016 at 06:51 PM

    It appears that there was a problem with 'continue later' session based form submissions today. Our developers have applied a fix, so the forms should be fine now.

    We are sorry for the inconveniences caused.