Form Keeps Changing Back to an Earlier State

  • Profile Image
    tashonleo
    Asked on March 11, 2016 at 06:59 AM

    Hi.

     

    For some reason my form keeps reverting back to an earlier state. After an initial panic, I realised that JotForm has a revert function so I haven't lost any work.

     

    It's only started happening today and has already happened twice in the last 3 hours. Can you please advise?

     

    Thanks!

  • Profile Image
    mert
    Answered on March 11, 2016 at 07:28 AM

    Hi there,

    In this circumstances, I suggest you to clear your browser caches, I also cleared your form caches from our system. In addition, you can try to edit your form in Incognito mode of your browser.

    Alternatively, you can use our "Revision History" tool to monitor your form's previous versions and revert back to those ones. Please, check the following guide to get more information about it:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

     

    For further assistance, please do let us know.

    Regards.