- ismaili110Asked on March 14, 2016 at 07:06 AM
I made a new form .. while doing so yesterday
i receive this message when i try to view the form
"Form not found
This form is disabled. "
any solution please
- CharlieAnswered on March 14, 2016 at 09:41 AM
Apologies for the inconvenience that this might have caused you.
Your forms were disabled because they are in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. You will need to have your form in English and use the language translator to have it in Arabic. Here's a guide on how to make your form multilingual: http://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages
Thank you for your understanding.
- ismaili110Answered on March 15, 2016 at 07:33 AM
Last year, we made the main language of our form is English and used the language translator to translate it in Arabic but faced some difficulties which made us decide to make the form in Arabic and use the translator to translate it to English ..
- in printing the forms in Arabic which is most needed
- using and printing form analytic in arabic
so we hope that is ok with your website
- JotForm SupportEltonCrisAnswered on March 15, 2016 at 10:11 AM
I have unsuspended your account again and whitelisted your form. You should be able to login by now.
Pertaining to your other questions, I believe those are fine. You should be able to print your form and submissions without any problem. If your forms are in Arabic, it should have the same language on the print preview or on the PDF if you prefer to print it on a PDF file.
Should you have any other questions, feel free to open a new thread.