Recover a deleted form and associated data

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    mcdonta
    Asked on March 14, 2016 at 12:05 PM

    I have accidentally deleted a form called Network Membership Application and all the associated data from submissions.  Is there a way of retrieving the data at least?  AS it was in Jotform we didn't keep the emails either so recovering this data will be very useful if it can be done.  Thanks.

    The website address is below but not the specific URL as the form is one that we will not be using from now on.

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    david
    Answered on March 14, 2016 at 12:14 PM

    If the form was not completely purged from the trash, you can indeed restore it:

    http://www.jotform.com/help/134-How-to-restore-deleted-forms

    If it was fully purged from the trash, unfortunately, the form and its data have been removed from our servers.  We will not be able to restore it if that is the case.

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    mcdonta
    Answered on March 14, 2016 at 12:16 PM

    Ah, found it ....... thanks.  Normality returns!

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    david
    Answered on March 14, 2016 at 12:16 PM

    Glad to hear it!  If there is anything else we can help with, just let us know.