What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recover a deleted form and associated data

    Asked by mcdonta on March 14, 2016 at 12:05 PM

    I have accidentally deleted a form called Network Membership Application and all the associated data from submissions.  Is there a way of retrieving the data at least?  AS it was in Jotform we didn't keep the emails either so recovering this data will be very useful if it can be done.  Thanks.

    The website address is below but not the specific URL as the form is one that we will not be using from now on.

    Page URL:
    www.southdownsintroductions.co.uk

    deleted form and a Emails Submissions JotForm thanks
  • Profile Image
    JotForm Support

    Answered by david on March 14, 2016 at 12:14 PM

    If the form was not completely purged from the trash, you can indeed restore it:

    http://www.jotform.com/help/134-How-to-restore-deleted-forms

    If it was fully purged from the trash, unfortunately, the form and its data have been removed from our servers.  We will not be able to restore it if that is the case.

  • Profile Image

    Answered by mcdonta on March 14, 2016 at 12:16 PM

    Ah, found it ....... thanks.  Normality returns!

  • Profile Image
    JotForm Support

    Answered by david on March 14, 2016 at 12:16 PM

    Glad to hear it!  If there is anything else we can help with, just let us know.