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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My page keeps giving me an error that says my form has reached my quota

    Asked by msbspk2015 on March 14, 2016 at 04:18 PM

    When I create a new form, even a blank one it gives me the same error message.  Is getting a paid subscription my only option?

    Page URL:
    https://sites.google.com/a/michiganspineandbrainsurgeons.com/staff-por<br/>tal/research/staff-productivity-log

    new form message create
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    Answered by Ben on March 14, 2016 at 04:52 PM

    Unfortunately the link that you have given points to a private page which we can not see. Since there are no forms in your own account I can only presume that the issue is with the form in the kstearns account titled: Daily XR Productivity form.

    Please do give us the link to the direct form, but also note that there are only as much as we can do for you if the form is not within the account from which we are contacted, so it is best to log into the account holding the same as well before your reply.

    This is the link to this thread where you can simply continue the conversation from your other profile (or your colleague that owns that other profile): http://www.jotform.com/answers/794365

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    Answered by msbspk2015 on March 14, 2016 at 08:43 PM

    The link and all the other forms are owned by this one account that's owned by an office. Ive upgraded my account and I'm still receiving the error.

  • Profile Image

    Answered by msbspk2015 on March 14, 2016 at 08:49 PM
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    JotForm Support

    Answered by Chriistian on March 14, 2016 at 10:12 PM

    The link for the form that you have provided (https://secure.jotformpro.com/form/51116128979966) belongs to a Free account named justincreeden. The account is set to Free and it has over 190 submissions, which is why you are getting an error that says your form has reached its quota. The limit for free accounts is 100 submissions per month.

    The account you are using in this thread (msbspk2015) does not have any forms in it. Since it is on a Bronze subscription, we can offer to move the forms from justincreeden (Free account) to msbspk2015 (Bronze account). However, the request must be made by the user justincreeden, which currently has the forms. 

    You can ask the user justincreeden to make a request in the forum by contacting us here
    We will wait for your reply.