Why is my template larger than my page?

  • Profile Image
    bdake
    Asked on March 15, 2016 at 10:21 AM
  • Profile Image
    ashwin_d
    Answered on March 15, 2016 at 11:33 AM

    Hello bdake,

    I am not sure if I have understood your question correctly.

    I did check few of your last edited form and did not find any issue with that. They all appears to be displaying normally.

    With which form you are having this issue with? You may also like to share a screenshot of the issue as well and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image
    bdake
    Answered on March 15, 2016 at 11:46 AM
    I had tried using the free template of the runner on the site but had to
    change it because when you pull up our website page it was not fitting
    properly via screen...It was like the template pic was bigger than the
    actual form design?
    ...
  • Profile Image
    ashwin_d
    Answered on March 15, 2016 at 11:52 AM

    Hello bdake,

    I'm sorry for the trouble caused to you. 

    To be able to help you, we would like to see the issue in your form. Can you please create a test form and try to replicate the issue?

    Thank you!