What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I reset my view of my submissions?

    Asked by SRWproducts on March 15, 2016 at 02:39 PM

    We clicked on some of the settings in the submissions to show/hide fields and now our form looks really weird. We deleted and created a new autoresponder thinking that would help, but it did nothing. Help!

    Page URL:
    https://form.jotform.com/50265342924150

    hide fields submission view
  • Profile Image
    JotForm Support

    Answered by Mike on March 15, 2016 at 03:39 PM

    Thank you for contacting us.

    This is how you can change the view settings of the form Submissions page.

    If you are referring to the form email alerts, please kindly provide us with a bit more information about the issue you are currently facing.

  • Profile Image
    JotForm Support

    Answered by Mike on March 15, 2016 at 05:03 PM

    I would like to know if there is a way to reset it to the default view. We are having trouble making ours look just like it did before.

    To restore the submission view to default format, enable an 'Auto Hide Empty Fields' option and disable a 'Show Headers and Texts' option.

    If there is anything else, please let us know.